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Knowledge base
General
Account FAQs
5
How do I log in?
How do I register?
How do I change personal account details?
How do I change or Add a payment method?
How do I change or Add a Shipping Address?
Coffee FAQs
6
How long is my coffee fresh for?
How long is the coffee good for?
How should I store my coffee?
What coffee works best for cold brew?
What parameters do you use for espresso?
View all 6
Orders FAQs
Shipping & Tracking
4
How long will delivery take?
When will my order ship?
How do I track my order?
My package was marked as delivered but isn't here, what's next?
Product FAQs
2
What coffees are available as a subscription?
How do I purchase gift cards?
FAQs
Shipping FAQs
0
Coffee Questions
0
Subscriptions
Gift Subscriptions
0
Discount Codes
3
What discount codes are available for subscribers?
How can I use a discount code if I’m not a subscriber?
What should I do if my discount code isn’t working?
Manage my Subscription
11
How do I manage my subscription?
How do I add a product to my coffee subscription?
How do I delete a coffee from my subscription?
How do I change the frequency of my coffee subscription?
How do I edit my payment/credit card info?
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