Your reward card works exactly like a standard Black Oak Coffee gift card and can be used on any regular order placed through our website.


How do I redeem my reward card?

To use your reward card, simply place an order through our website and enter the gift card code at checkout.


What can I purchase with my reward card?

Reward cards can be used toward any regular website purchase, including coffee, merchandise, gifts, and other non-subscription items.


Can I use my reward card on a subscription order?

Unfortunately, no. Subscription orders are tied to a specific payment method and process automatically. All subscription transactions are processed through a separate automated billing system that does not support gift card redemption.


Can I use my reward card for add-on items in my subscription shipment?

Add-on items are charged together with the subscription order, so they are subject to the same limitation and cannot be paid for with a gift card.
If you have any questions about using your reward card, please contact our customer support team and we'll be happy to help.